Download TeamViewer Quick Support
Click to download, then open the file: TeamViewerQS

Mac Users (Monterey, Big Sur, Catalina)

After opening Team Viewer, you may need to:

• Click the Apple icon (top right)
• Click System Preferences
• Click the Security & Privacy icon
• Open the Privacy tab
• Scroll down to Accessibility
• Put a checkmark beside both TeamViewer Host and TeamViewer_Desktop to allow us to properly control the Mac

By requesting and accepting a remote access session from a Adatasol Inc. representative to remotely assist you with a technical related issue, you accept responsibility for any changes made to the desktop content or system settings.

Adatasol Inc. does not assume and is not responsible for any liability for the linking and viewing of any desktop content, the operation of software or system performance.

Adatasol Inc. recommends for your security and privacy that you exit any applications you have open that is displaying content such as personal or confidential information before allowing Adatasol Inc. to initiate a remote support session.

Adatasol Inc. further recommends that you remain seated at your desktop throughout the entire remote session. Adatasol Inc. will call before any session is established and agreed upon.

For the duration of the remote access session, your computer and the FrameReady software may be unavailable to you for business purposes.

Your data is important to us. It is up to you to ensure that you backup your data on a regular basis. Adatasol Inc. will not be held responsible for any data loss if any occurred during or after a remote session. If you require help in setting up a backup procedure for your data please do not hesitate to contact us for further assistance.

Adatasol Inc. continuously undertakes to take the utmost care when in use of your computer. However, Adatasol Inc. cannot guarantee that our service will resolve your problem or that attempting to rectify your technical issue will not cause additional problems requiring an on-site call.

Adatasol Inc. uses TeamViewer to connect to remote computers, largely because of Team Viewer's track record of security, and that TeamViewer is deliberately designed to be unsuitable for covertly monitoring computers – allowing clients to feel safe.

In no event shall Adatasol Inc. or its suppliers be liable in any way for consequential, incidental, indirect or special damages whatsoever (including without limitation, damages for loss of business profits, business interruption, loss of business information and the like) or direct loss of business, business profits or revenue, whether foreseeable or unforeseeable, arising out of the use of or inability to use the software or accompanying written materials, regardless of the basis of the claim (whether under contract, negligence or other tort or under statute or otherwise howsoever arising) and even if Adatasol Inc. or its suppliers has been advised of the possibility of such damage.