How to consolidate two contact records - Consolidating contacts [Article]
Sometimes a second or duplicate record is inadvertently created for the same customer, for example Susan Brown and Sue Brown. How do you consolidate these two records? This procedure may only be done ...
Priority Field on the Work Order [Article]
On the Work Order OrderTab the Priority field shows the status of the frame job.
How to edit the Location field on the Work Order [Article]
How to Track a Work Order Status using the Progress Field [Article]
Tracking your work order status with the Progress field is easy. Locate the area on the Work Order file under the Shop Tab.
How to print Return Address Labels [Article]
The Product Labels file is where Return Address labels may b
Selecting Your Paperflow [Article]
...customer arrives and together you select the framing materials. The order is placed on your FrameReady program and now you need the paperwork. You have several choices!
The Printed
Incomplete Schedule - How to Create Work Flow List [Article]
... any 'estimates' and orders 'on hold'. It is another way of viewing your incomplete list. It has handy
How to price Raphael's Panel Liners and Custom Wrapped Mats [Article]
Raphael's Panel Liners and Custom Wrapped Mats can be priced accurately in FrameReady 8. These p
Exporting a Customer List to Third Party [Article]
A selected group of Customer names can be saved in a file and sent to another company for mailing. Files can be saved in a variety of formats (e.g. tab-separated text, comma-separated text, DBF, . XLS...
Setting up Extra Mat Opening charge [Article]
In FrameReady 8 do the following: Navigate to the Work Order file. Click on the Perform menu. Slide your mouse down to Setup Options and then select P
Setting up a Multi Site network [Article]
...he use of two servers. The one server will have FileMaker Server installed along with the FrameReady files. This computer is not used for anything but h
Receipt Printer Set Up Windows Computer [Article]
Steps for setting up FrameReady with a Receipt Printer(s) using a PC.
1. Open FrameReady with the level4 password.
2. Click on the Perform menu.&nbs
Receipt Printer Set Up MacIntosh Computer [Article]
Steps for setting up FrameReady with a Receipt Printer(s) using a MacIntosh computer.
1. Open FrameReady with the level4 password.
2. Click on the Perform menu.
Sale of Items by Category: Work Order [Article]
This report will give a list of all work orders which were posted to an invoice for sale. It includes: price Before Discount, the amount Discounted, the Retail price Total, and the Wholesale Cost of...
Price by Join but order by Chop or Length [Article]
FrameReady formulas offer the flexibility to price moulding by one method but order your moulding by another. E.g. Price by "Join times two" but order by "Length". The advantage of this method is th
Copy of FrameReady file corruption perhaps caused by Antivirus software [Article]
ISSUE: Antivirus software may cause FrameReady file corruption.
RESOLUTION: Please set the antivirus software so that it does NOT scan the Databa
How to use this Knowledgebase [Article]
Welcome to the FrameReady Knowledgebase.
FrameReady is the custom frame pricing and retail management system from SoftTouch
Glass Usage Report [Article]
There is no report available to automatically provide the information on glass sizes and quantities used when the Glass items in the Price Codes file have only one listing for all size
Sending an invoice as a PDF in an email [Article]
After you have created an invoice for your customer, you may wish to email the invoice to them. To send the document by email, it must be saved in a PDF format.
Note: Under the Invoi
How to delete a vendor from the Price Codes file list [Article]
If you no longer carry moulding from a certain supplier, or a particular vendor has gone out of business then you may want to clean up your Price Codes file by removing them from your list.