Knowledgebase

After I've updated my vendor it still shows an X in the box?

For FrameReady 6.0 users only.

How to resolve this:

1. Go to the Price Codes file.

2. Click Find button.

3. Select vendor in the Supplier field.

4. Click Perform Find.
You will be taken to the list view. Take note of the date in the Validation date field on the first record. It will an older date than the new published update file for that vendor. This is more than likely due to the fact that it is a discontinued item.

5. Delete the record or all discontinued records for this vendor.

This problem will also be resolved if you upgrade to FrameReady 7.

Related Articles

• Locating Discontinued Items By Date
• Finding Discontinued items
• Automatic Updates
• Should Discontinued Price Codes Items Be Deleted?
• Discontinued items

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