The article has been updated successfully.How do I return a product to inventory?
Returned items are re-entered automatically when an invoice for a refund is created and the item number is entered onto an invoice showing the quantity returned as a negative. The item is re-entered in stock when you click Done.1. Create a new Invoice for the customer.
2. Enter the item number of the product being returned (not an item with a L/E number) and press the Tab key or Enter key on your keyboard.
The item information currently in the Products file will be entered onto the invoice.
3. Enter the quantity of item(s) return into the Qty field with a negative symbol (-) in front of it.
The Price field and monetary fields below will display in Red.
4.Click on Enter a Payment. The date and amount will be entered automatically and the Tender field will pop up.
5. Select the word "Refund".
6. Click Done.
FrameReady will locate the item in the Products file and return to stock the quantity indicated.
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Last Updated
24th of November, 2009
