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How do I redeem a Store Credit?

A customer comes and makes a purchase or orders a custom frame. They would like to use their Store Credit to pay for the item.

1. Create an Invoice.

2. Make sure Customer information is entered.

3. Click Enter a Payment.

FrameReady searches the Gift Certificates file for any credits that may be available for the customer entered on the invoice. A dialog box appears if a credit found.

Available Credit

4. Click Yes.

The fields in the Receipts dialog box will be populated with the credit information.

How to Redeem a Store Credit

5. Click Done.

If the amount of the invoice is less than the customer's credit, then a new store credit will be issued for the balance of the credit. If the amount of the invoice is greater than the credit, then another payment line will need to be entered for the balance owing.


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Article Details

Last Updated
15th of December, 2009

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