The article has been updated successfully.How do I enter a Store Credit Refund?
A customer comes in to return an item. If your store has a policy of in-store credits but no refunds do the following:1. Go to Main Menu > New Invoice.
2. Enter the product number of the returned item in the Item Number field.
3. Enter negative value in the Qty field (e.g. -1, -2, -3).
4. Enter Customer Information.
5. Click Enter A Payment.
The following dialog box appears.
6. Select Refund-Store Credit as Tender.
7. Click Done Go To Form View.
The following dialog box appears.
8. Click OK.
9. The screen displays a credit that may be printed.
10. Click Print. A credit slip will be printed and can be given to the customer.
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Last Updated
23rd of February, 2010
