Knowledgebase

Products

There were 18 articles found in this category:

1. Overview
   The Products file is where retail merchandise is entered and stored, including art of any type, readymade frames, gifts and crafts, and any other stock item that has a set retail price. Each item has a stock number that can be used for automatic lookup when filling out an invoice (note: sheets ...
2. Editing the Artist List
   The grey Edit Artists button on the Products file Artist tab presents a listing of artists with a Delete button and Edit Spelling button beside each name. The list is sorted by Artist and also displays any customers who have a preference for that artist. If the Artist was entered into the Produc ...
3. Inventory List View
   Records can be viewed in a Inventory List View as well as the regular list view. The following calculation fields cannot be modified in this layout: Turn Around, Variance, Cost, Total. Fields which can be typed into are: Marked, Description, Received, Total Sold, Actual, Qty, Threshold, Reorder ...
4. Clearing Inventory Fields
   Sometimes you may need to remove the data in the inventory fields. Rather than delete each field individually, you can clear all of the fields at once. It is not necessary to clear your inventory fields before doing a physical inventory because there is an Actual field. 1. Go to Main Menu > ...
5. Pricing Readymade Frames
   Oval, circle and readymade rectangular frames are stored in the Products file rather than the Price Codes file. They are treated like a retail item with a wholesale cost and a set retail price. An inventory can be kept of readymade frames. Readymades in stock may be used in custom framing jobs b ...
6. Creating Your Own Readymade Frame
   Get a jump on your competition by building and labelling your own readymade frames. You can use the work order file to create and price your own. Price the frame using the work order file, then use the Convert/Update side bar button to transfer the information to the Products file. In other wor ...
7. Changing the Serial Numbering of Retail Items
   It is recommended that you call STS Tech Support and have a customer service rep assist you. This procedure cannot be undone if executed incorrectly. FrameReady is set up to automatically enter a new serial number for each new entry of a retail item.
8. Entering retail items from a catalog
   If your vendor has provided a database of readymade frames (or other retail products), click the grey Open Catalog side bar button in the Products file. The purpose of this feature is to make it possible to import a database of retail items that has been provided to you by a supplier or vendor. ...
9. Convert/Update Side Bar Button
   This grey buttons appears in the column down the left side of work order screen. Not available in Lite version. Convert/Update attaches work orders to the Products file. Use this button to select artwork from your inventory, frame it, and send it back to inventory or to create your own readymad ...
10. Products file documents
11. Selling consignment art video
    How to track the selling of art consigned to you from artists video (7.5 min)
12. How to print a Product Order
    This searches the Products file for Special Orders and items that have fallen below the threshold for re-ordering. HOW TO PRINT: 1. Go to Main Menu > Product Order. The dialog box appears to locate all special orders and re-orders. 2. Click Cancel or OK. The screen will show a list of vendors ...
13. Entering ReadyMade frames into the Products file
    See our video tutorial on entering ReadyMade Frames
14. How do I use a bar code to find a product?
    If the manufacturer from whom you purchased the product has an order number and a UPC number, then you can change the item number generated by FrameReady by typing over it and entering in the order number. Click in the UPC field and scan the bar code already printed on the product label into thi ...
15. How do I handle collections loaned to museums or consigned to other businesses?
    Use the Consignment file to move inventory from your store to another gallery, museum or third party sale. The printed list or art can accompany the pieces. When the event is over, the art can be marked as sold or returned. If sold, an invoice is created for the customer. When the art is out at ...
16. Why is there a negative quantity on my physical inventory list?
    A negative quantity appears when a retail item has been sold but not first recorded as received into inventory.
17. How do I return a LE print to my inventory?
    If the item has been deleted from inventory because the box in the Products file was checked "to be automatically deleted when sold", then you must create a new record in the Products file. If you wish to have the option of being able to return LE prints to inventory then make sure the check box ...
18. How do I return a retail item to my inventory after a refund?
    1. Go to Invoice file. 2. Create a New Invoice using the button in the upper right hand corner. 3. Enter the product or work order number of the returned item in the line entry. You may use the Search Item button to locate the retail item. 4. Enter the quantity as a negative number. If no price ...